UNINSTALL PARALLELS ACCESS AGENT PC
To uninstall Remote PC Agent from a server: If the agent is installed properly, the status should change to Agent Installed. Once the agent is installed, select the Remote PC name in the Parallels RAS Console and click Troubleshooting > Check Agent.
Remote PC Agent does not require any configuration. Click Finish once the installation is finished.
UNINSTALL PARALLELS ACCESS AGENT INSTALL
Click Install to start the installation.Ensure that all other components are deselected and click Next.Click on the Remote PC Agent and select Entire Feature will be installed on local hard drive from the drop down menu.Follow the onscreen instructions and proceed to the installation type page.Copy the Parallels RAS installation file ( RASInstaller.msi) to the PC and double click it to launch the installation.Log into the PC where the Remote PC Agent is to be installed using an administrator account and close all other applications.You may need to install the Remote PC Agent manually if the automatic push installation cannot be performed for any reason.
Click Add to add the Remote PC to the Parallels RAS Farm.See Installing Remote PC Agent Manually below. If the push installation of Remote PC Agent fails for any reason, you can install it manually. If it's not installed, click Install to push install the agent on the PC. In this step, the Parallels RAS checks if the Remote PC Agent is installed on the specified PC.To automatically resolve IP address to FQDN, enable the global Name Resolution option. Click the Get MAC button to obtain the PC's MAC address. Specify the IP address or FQDN of a Remote PC.Click Add in the Tasks drop-down menu to launch the setup wizard.In the RAS Console, select the Farm category and click the Remote PCs node in the navigational tree.Please see Installing Remote PC Agent manually.įollow the below procedure to add a Remote PC to a Farm: If it's not, the push installation may not work and you will have to install the Agent on it manually. The PC should be joined to an AD domain.If it doesn't, you'll be asked to enter credentials of an account that does. Your Parallels RAS administrator account must have permissions to perform a remote installation on the PC.The administrative share (\\server\c$) must be accessible. See also Port reference for the list of ports used by Parallels RAS. Standard SMB ports (139 and 445) need to be open. The firewall must be configured on the server to allow push installation.The requirements to push install RAS Remote PC Agent are as follows: In order to add a Remote PC to a RAS Farm, RAS Remote PC Agent must be installed on it.
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